Terms of Service
Terms and conditions of use
1.1 These terms and conditions shall govern your use of our website.
1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
1.3 If you visit our website, or use any of our website services, we will ask you to expressly agree to these terms and conditions.
2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).
3. Copyright notice
3.1 Copyright (c) 2011, the bake and crafthouse.
3.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.
4. Licence to use website
4.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
(d) use our website services by means of a web browser,
subject to the other provisions of these terms and conditions.
4.2 You may only use our website for your own personal purposes, and you must not use our website for any other purposes.
4.3 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website (including republication on another website);
(b) sell, rent or sub-license material from our website;
(c) exploit material from our website for a commercial purpose; or
(d) redistribute material from our website.
4.4 Notwithstanding Section 4.3, you may redistribute our newsletter in print and electronic form to any person.
4.5 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
5. Acceptable use
5.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
(f) violate the directives set out in the robots.txt file for our website; or
(g) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
5.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.
6. Registration and accounts
Our online booking system is managed via a 3rd party booking system called Bookeo. They provide us with the online e-commerce platform that enables us to sell our services to you.
6.1 You must not allow any other person to use your account to access the website.
6.2 You must notify us in writing immediately if you become aware of any unauthorised use of your account.
6.3 You must not use any other person’s account to access the website.
7. Cancellation and suspension of account
7.1 We may:
(a) suspend your account;
(b) cancel your account; and/or
(c) edit your account details,
at any time in our sole discretion without notice or explanation.
8. Limited warranties
8.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.
8.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
8.3 To the maximum extent permitted by applicable law and subject to Section 9.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.
9. Modifications to the service and prices
9.1 Our prices are subject to change from time to time, however once a workshop has been booked, the price will not be changed.
9.2 We reserve the right to modify or discontinue any of our Services, or any part of our Services, at any time.
9.3 We shall not be liable for any change, suspension or discontinuance of any of our Services.
10. Products or services
10.1 All of our workshops are bookable in advance via our online booking system provided by Bookeo.
10.2 We cannot guarantee the colour accuracy of any of our imagery including any shop items that may appear on our website or other marketing materials since we cannot ensure the colour accuracy displayed on your computer monitor.
10.3 We reserve the right to limit the sale of any of our products or Services to any person or persons. We also reserve the right to amend the descriptions of any of our products or Services at any time.
11. Accuracy of billing and account information
11.1 We have the right to refuse any orders or bookings placed with us. Any changes or cancellations will be notified by us using the contact details supplied at the time of the order or booking.
11.2 We require customers to provide us with current, complete and accurate purchase and personal information at the time of purchase of any of our products or Services. Should any of your details change, including your email or card details, you agree to notify us immediately so that we can process your transactions and contact you as needed.
12. User comments, feedback and other submissions
12.1 You agree that any feedback provided by you via email, online, by email or by post, may be published by us without any restrictions. We shall not be required to respond to or pay compensation for any comments we receive.
12.2 You must ensure that your comments are not harmful to any 3rd parties, while we take no responsibility or liability for any comments we receive.
13. Personal Information
14. Errors, inaccuracies and omissions
14.1 We reserve the right to correct any errors, inaccuracies or omissions in relation to our website at any time.
14.2 We undertake no obligation to update, amend or clarify information in relation to the website, including without limitation, pricing information, except as required by law.
15 Limitations and exclusions of liability
15.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.
15.2 The limitations and exclusions of liability set out in this Section 9 and elsewhere in these terms and conditions:
(a) are subject to Section 9.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
15.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
15.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
15.5 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
15.6 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
16. Breaches of these terms and conditions
16.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website;
(c) permanently prohibit you from accessing our website;
(d) commence legal action against you, whether for breach of contract or otherwise; and/or
(e) suspend or delete your account on our website.
16.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
17.1 We may revise these terms and conditions from time to time.
17.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.
18.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
18.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
19.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
19.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
20. Third party rights
20.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
20.2 The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.
21. Entire agreement
21.1 Subject to Section 9.1, these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.
22. Law and jurisdiction
22.1 These terms and conditions shall be governed by and construed in accordance with English law.
22.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.
23. Our details
23.1 This website is owned and operated by the bake and crafthouse.
23.2 We are a sole trader operating out of our office at the bake and crafthouse, The Bottlers, The Old Brewery, Dorothy Avenue, Cranbrook, Kent, TN17 3AL.
23.3 Our principal place of business is at the bake and crafthouse, The Bottlers, The Old Brewery, Dorothy Avenue, Cranbrook, Kent, TN17 3AL.
23.4 You can contact us:
(a) by post, to the postal address given above;
(b) by telephone, on the contact number published on our website from time to time; or
(c) by email, using the email address published on our website from time to time.